Quality Policy

Our quality policy is based on the following commitments:

  • Systematically satisfying our Customers, meeting their requirements and expectations, because only satisfied Customers ensure the existence of the company;
  • Ensure an adequate level of Information Security and Data Privacy managed by Pluricall, providing partners and employees with transparency, trust, integrity and services to meet their needs efficiently;
  • Ensuring the high level of competence of all employees and a climate that fosters their commitment, technical development and excellence in customer relations;
  • To continuously improve the efficiency of our operation, not only by reacting appropriately to failures, but also by anticipating potential problems;
  • Increase the effectiveness and efficiency of internal processes;
  • Promote management by objectives and continuously monitor indicators in order to increase performance;