Since 2013, Pluricall has been recognised as an SME Leader, a certification that distinguishes the merit of national SMEs, based on the best economic and financial indicators.

This recognition has been the confirmation of the organized structure and careful management of Pluricall positioning itself as a solid and structured company.

Pluricall is one of the largest companies in the contact center industry, with 100% national management. Throughout its 20 years of existence, Pluricall is proud to have been a strategic partner of some of the biggest national brands in several stores through its multichannel contact center solutions.

The SME Leader status is intended for companies that, by their performance qualities and risk profile, are positioned as an engine of the national economy in the various sectors of activity framed, with valid SME certification, pursuing growth strategies and competitive leadership.

Pluricall is positioned as a leading company, with a process of constant adaptation and innovation that focuses on being able to offer services with the highest quality standards in the market.

The focus on continuous training with constant monitoring and incisive improvement inputs makes the Pluricall team one of the most efficient and transversal in the market.

With active customers since its foundation, Pluricall offers a multichannel communication platform, listening closely to the markets, detecting opportunities, obtaining results in real time and also vital information for strategic decision making.